Wednesday, September 6, 2017

Meet the Bitnami Team: Miranda Carter

The Bitnami team is a diverse group of talented people distributed all over the world. Get to know them better through this series of blog posts

Miranda is the Operations Manager on the Operations team, and works remotely from Vancouver, Washington. 

A brief bio

While I was in college, I took advantage of all of the internships that I could to enhance my skill set and narrow down all of the possible roles that I wanted to do in the workforce. As I went through each of my internships, I realized that I loved being a part of a company that was fast paced and was still in the stage of process creation instead of process enforcement.

As soon as I graduated, I started to look for my first full time job within start-ups, which is how I ended up at Bitnami as their Office Manager.

When I started 4 years ago, we had about 20 employees worldwide with only 5 of us in the San Francisco office that I managed. It was such an exciting time because I was able to learn first-hand about how the company ran while also helping to mold the company culture into a place that would now grow to over 70 people!

As our team has grown, so has my role. I am now the Operations Manager for the San Francisco office. My team covers the needs of our US-based team and all of our remote workers as well.

Why you joined Bitnami and what excites you about working here?

When looking for my new adventure, I was speaking with a few companies and Bitnami was the only one that really grabbed my attention. I knew that I wanted to work for a start-up, but Bitnami was the only company that seemed to have an actually long term plan for success and they were the only founders that I truly wanted to learn from. As time went on, that gut feeling rang true since I have learned more than I could have ever imagined during my time here.

Although it has been almost 4 years, I am still here because the ability to always learn something new has not gone away. Even as the team grows, each employee is encouraged to ask questions and join projects that they are interested in. With this type of company culture, boredom and complacency isn’t an option because things move too fast for you to ever settle down.

Remote-based working culture is one of the biggest aspects of why I am still here as well. Due to family circumstances, I needed to move away from San Francisco and to Vancouver, WA. At first, I thought that I would need to leave the company because of the move, but it turned out that the remote-based culture that Bitnami had built was strong enough to even allow an Operations person to get the job done from anywhere in the world.

The transition from working in the office to working remotely was seamless since all of the employees now understand how to work with remote team members.

Of course, as someone who used to work in the office everyday, I miss seeing everyone in-person, but I know that I will see them at least a few times a year. Also, the founders know the importance of this type of connection, which is why we have in-person engineering sprints a few times a year and the infamous yearly company all-hands trip!

What are you working on?

My team covers many different aspects of the company in order to make sure that daily operations run smoothly such as human resources, office management, recruiting, events and much more.

One of my current projects is focused on building an internal resource center for all company documentation, which will help increase knowledge sharing between all employees. I am using a tool called WorkRamp (seriously, the best tool) to create a company portal that includes all internal information, from our company handbooks to our marketing guidelines, to ensure that every single employee is able to gather the information that they need in one spot.

Enjoying some time at the beach with her little "family" 
What do you like to do for fun?

I am a dog and wine lover, so you can usually see me at an activity that includes either or both of those things during the weekend. One of my favorite places is the beach, so I am now spending the rest of the summer exploring the new Washington coast beaches that I haven’t been to before.

Interested in working with Bitnami and Miranda? Apply for one of our open positions!